Tag: cloud based predictive dialer

5 follow-up tips to get more customers and grow up your sales

Making a sale is not just about fancy presentations and calling prospects. For becoming an effective salesperson, you have to see beyond the initial needs through strategic follow-up and constant communication with customers.

Ringless Voicemail

You can fulfil your duties as a salesperson by doing just the bare minimum, but where is the fun in that. Give your sales career a boost by stepping out of your comfort zone and learning the art of follow-up.

So how strategic follow-ups can land you more customers and skyrocket your sales?

  1. Take Action

As a salesperson, you need to overcome the fear. Fear of the unknown. Fear of jumping the gun. Fear of rejection. The best remedy to overcome this fear is taking action in a positive way. You need to write that email, pick up the phone, put some effort and follow up your prospects. Doing this will put you in the right position to make that next big sale.

  1. Listen actively

Develop active listening skills as it will not only help you in providing a solution, but you will also be able to understand correctly what the person on the other end is trying to say. Between conversations, you may discover that the customer needs help in another area and this can kick-start a potential long term relationship if you can foster this in every follow-up call you make.

  1. Always clarify

During communication, people hear bits and pieces of information which then again is filtered out by the brain, opening up the conversation to countless different interpretations. Thus, while following up with every person by phone, make sure you write things down and later email that follow-up list to the client to confirm. Make it a habit so that you can cover yourself in cases where the client has an entirely different idea.

  1. Generate anticipation

Creating a level of excitement and anticipation with your contacts is one of the best ways to encourage sales. If the person is willing to accept a follow-up call, newsletter or an email in a specified time period, make sure you mention an “exclusive” offer or information that sparks curiosity. The idea here is to create something that speaks to the interest level of the targeted audience and follow through as promised.

  1. Use business etiquette

Being a salesperson, knowing when to follow-up with a customer is critical for making a sale. The general business rule is to follow-up by phone on the same business day. If following up by email, do so within 24 hours. Don’t wait up for more than 15 minutes to respond with a text. You can impress the other person with your speedy response and have a better chance of making a sale.

During your follow-ups, it is a good thing if you under promise and over deliver on your word.

Get past your fears onto a path of success by doing consistent follow-ups. Use LeadsRain’s Cloud-based predictive dialer service to increase the efficiency of your agents and decrease your contact center operational cost.

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5 amazing benefits of Cloud based predictive dialers

Nowadays, companies escort advanced and expensive telemarketing technology to their business in order to accomplish marketing and sales activities like cold-calling, customer support system and inside sales. But there are only a few organizations that implement this technology in a perfect manner. Most of the companies acquire manual dialing systems for their calling purpose. Under such system, representatives have to manually dial up each and every number from the customer contact directory. Among these calls, there are very fewer calls which responses properly, hence, a number of productive calls made every day is very less.

What if I tell you that there is one technology which can solve these problems along with increasing your agent’s the calling efficiency. Cloud Based Predictive Dialer invaded market a few years ago, so, handful businesses are settled with this new-gen technology for empowering their digital marketing technology.

cloud based predictive dialer

Let us now discuss some important benefits of using a cloud based predictive dialer for business organization-

  1. Predictive dialers are smart devices that use databases for organizing and managing the clients’ data in order to handle and record relevant calling data. It differentiates calling categories like previous calls, dialed calls, busy calls, DND numbers, etc.
  2. It can allocate calls to available agents. Thereby each agent is equally assigned with work and is competent to handle any call. The productivity of the calling representative is eventually increased.
  3. Contact centers are highly benefited by this technology; it helps to deal with inbound customer services and outbound sales call simultaneously by blending calls.
  4. The combined system of automated call distribution and predictive dialers can keep callers on waiting when all call executives are busy, further it can also send a voice message to callers.
  5. One of the major advantages of this auto-dialer is its cost- effectiveness. You can save the cost of PBX System and operator for maintaining the call logs manually or route calls to different agents.

Still wondering whether to install predictive dialer or not? Now it’s time for action, so, stop delaying and set up Cloud Based Predictive Dialer immediately. It would definitely ensure you high returns on your investments. Along with that it will also retain your customers and generate higher leads for sales. It is estimated that after investment in predictive dialers cost can be easily covered in the next three months of the investments.

How does cloud based auto dialer perk up your business?

Once upon a time, there was an era when hand written letters were sent to customers for communication purpose. Then telephone and handsets came into action, which had been proven as the most annoying and time-consuming means of marketing communication. But Smartphone altered the things like a wizard. Today, Smartphone sits at the apex of business marketing and highly utilized for business purpose. Probably in future, it would be really difficult to do any business without gizmos.

cloud based auto dialer

Apart from Gizmos, there is one more technology which boosts up the business and marketing activities. cloud based auto dialer turns the table of MarkTech with its robust and invincible functionalities. Nowadays various companies from distinct industries use an auto-dialing service that works through a customer contact list and reduce the efforts of the customers. So, calling agents are relieved from hand dialing each number. The potential users of the auto-dialer are increasing day by day with staggering activities of telemarketing and outbound sales calling.

There are lots of auto dialer systems available in the market, offering an extensive array of telemarketing solutions, hardware solutions, in-house VoIP, and different types of the auto dialer software. Here, the thing to be remarked is that which auto dialer services will go with your business.

The system you choose for your business should be completely reliable and cost effective. The system should consist of the following features-

  • The system should have potential to remain integrated with your existing system and API Technology.
  • It should elevate the productivity and profit margin of your business along with that it can guide you to promote your business with more effectiveness.
  • It should eliminate dead time using call drops with the help of hosted auto dialers.
  • Enhance b2b lead generation and capture maximum leads voice auto dialer.
  • It should comply with government regulations for auto phone calls while using auto dialer services.
  • It should be easy to understand and along with that, it should be cost-effective.

Not all cloud based auto dialer software is created similarly, but still, you can make the best choice for your business, simply by analyzing your requirements and getting help from the professional service providers.

Benefits of Cloud Based Predictive Dialers to Business

The cloud dialer system is an essence of both auto-dialers and predictive dialers. Cloud-dialers are considered as most efficient technology to handle various tasks of call-centers and digital marketing departments. When you move forward to install cloud-based predictive dialer technology in your firm, keep in mind that it is a cutting edge technology and you can make your business fly in the air with the help of this technology.

Cloud based predictive dialer

There are certain remarkable features of Predictive Dialers which are proved to be the biggest advantages for business –

  1. Outstanding tool for Announcements-

Many a times company wants to announce their news to the stakeholders. This activity is generally carried out with the help of conventional Email. ut as we all know, a maximum number of emails remains unread in the Inbox. All in one piece of solutions for this problem is set of predictive dialer technology that can send thousands of voice messages to recipients at once.

  1. Flexible and Scalable

Hosted predictive dialers are completely flexible as it can be operated from any location and its resources can be simply distributed among agents, precluding their whereabouts.  Calls, voicemails, and other features can be easily measured with the help of this Scalable Predictive Dialer Software.

  1. Authenticated business features

This advanced technology includes amazing features like Call Recording, IVR, Call Queue, Call Barging, Voicemail to Email, Music on Hold, and more.  Further, it is very user-friendly and easy to operate Interface through PC and Handset both.

  1. Perk-up customer relations and services

For any business reaching its target customers, is the most important task to be performed. For improving customer relations it is important to provide efficient customer support and maintain harmonious and spontaneous relation with them.

Predictive auto dialers contend predefined list of customers contacts information enabling the business to rapidly reach out potential customers in the most efficient manner. It directly boosts the sales of the company.

Leadsrain is the leading company providing the wide range of auto-dialer solutions for small as well as big enterprises. Hence if you really want to reform your calling and digital marketing processes then you should have tried on Auto Dialer Systems. Cloud-Based Predictive Dialer have potential to drive your business to new heights.

Cloud Based Auto Dialer – Robust Companion of Your Digital Marketing Campaign

It’s already 2017 and probably you are planning your business and marketing strategy for the entire coming year. Don’t you?

But before you move further with your marketing plan don’t forget about including Digital marketing in your Plan. Digital marketing is the star of the marketing industry and it is far ample then your insight. Here, one outstanding marketing tactic evolves with the rise of Cloud-based Auto Dialers.

cloud based auto dialer

Auto Dialer’s cart comes along with various “Super Features”, which are very salutary for Digital Marketers and their team. Here, Super Features makes reference to assorted tools and aspects of Auto dialer system. These integrated features blaze a trail of productivity of sales team. Let’s count on some of the features of Auto Dialers-

  • The CTI (Computer Telephony Integration) consist of more automated features for the reliable use of auto dialers by sales reps. The CTI system connects the marketers or agents directly to the CRM (Customer Relationship Management) system and allows them to easily assess customer details.
  • Auto dialer modestly increases the number of calls that each sales rep can make per day. It triples the amount of contact made in a single day and in addition to that it also eliminates slow manual dialing practices.
  • Another hook up of auto dialers is Lead Nurturing Technology by enhancing the leads into customers. These options are customized in the interface of the auto-dialers system, involving crucial activities like email, fax, and voice messaging.
  • Further, it allows sales reps to conduct various activities at the same time. For instance, it is surveyed that 80% companies put their maximum efforts in selling and auto dialers elevate the sales activities by aroused multitasking.

Therefore, it won’t be wrong to say that Cloud Based Auto Dialer is robust companions of the Digital marketing campaigns of the company. Marketers should note it as the most important course of action towards their target customers as it provides intelligent and time-sensitive solutions to the callers and sales agents.

For more information about how Cloud based Auto Dialer, Voice Broadcasting, Call Center Software, Cloud based Auto Dialer and Hosted IVR may work for your small business, visit the LeadsRain.com

How Predictive Dialers Accelerates Sales of the Contact Centers

cloud based predictive dialerIn this tech-gen world, companies are entailed to adopt every new technology to accelerate their sales. The Predictive Dialer Software is widely used in the business of contact centers. The predictive dialer is an automated system which filters the contact numbers and operates activities like automated dialing, CRM call recording, smart voicemail management, etc.

Basically, the predictive dialer is outbound call processing software designed to manage a high level of customer relationships and increase the working efficiency of the calling agents. It is estimated that predictive dialers increase the productivity of the contact centers automatically by 500% in the first year of its installation.

Let’s see how predictive dialers accelerates sales of the contact centers-

  1. Boost the efficiency of the Agents:

With the help of artificial intelligence, predictive dialer foretells the availability of the agent for handling the call and adjusts the dialing rate according to the availability.

  1. Leads Management:

It record, manage and track the prospective customers. Further, it also helps in the marketing campaign and customer inquiry. Important leads are contacted and saved for follow ups.

  1. Increase ROI:

SIP Predictive dialer system increases per day calling rate and this is how the efficiency of the agent is increased. It takes approximately 1 yr. for the business contact center to increase its ROI.

  1. Real-time management solutions:

It provides real-time call statistics, records and monitor performances for management usage. It helps to track agent’s performance and detect useless numbers.

These are few things of the big story, here; installation of predictive dialer software comes along with many other benefits which can help contact center business to increase its sales activities. Thus it can be said that predictive dialers not only increases the efficiency of the sales agent but also advances the working of distinctive marketing tactics for business.

Boost up your digital marketing with cloud-based voice broadcasting

cloud based voice broadcastingYesterday, I received a voice broadcast in my office voicemail box from one of the call center, it was promoting some IT products but eventually, it made me think about the voice mail broadcasting and that how it works.

Generally, we believe that voice broadcasting is all annoying and invasive technology. But sometimes it’s not as annoying as we think and you know what, it transfer information in a very appropriate way. Marketers target the customers of their interest and send voicemails to them so that they can easily promote their products in front of target customers.

Let us see it in little more details.

Cloud-based voice broadcasting is software which is specially designed for sales, marketing, and customer support department in order to manage, measure, and automate customer care conversations.

Marketing, sales and customer care departments are adapted to work with this software on a daily basis as it operates the marketing activities like calling, tracking, and monitoring, managing, routing, recording and reporting phone conversation. It also helps to analyze the sales reports with its big range of analytical tools.

Where does voice broadcasting is used?

  • Market research
  • Public announcement
  • Informational calls
  • Business marketing of the products or services
  • Conducting polls
  • Load testing phone system

Which are the widely used functions of the voice broadcasting?

  1. Hosted IVR-

Interactive voice response is a cloud-based technology that allows computers to communicate with humans with the help of DTMF tones and artificial voice. IVR auto-attends the answer, qualify and guide the callers towards the solution of their query.

  1. Voice- broadcasting-

It broadcasts the telephonic voice message to large number call recipients without an interference of the call agents. This system is generally used for promoting events, appointment reminders, delivery confirmations, order and reorder, reminders for receivable collections, and more.

  1. Integration of API-

It helps to integrate the protocols that intend to communicate with each other.

  1. Software analytics-

It helps the software practitioners to get analytical data for the completing different types of task.

Voicemail broadcasting is developing with rapidity and along with time it is establishing itself as a vast arena for the purpose of distinguished marketing. The voicemail listen rate is traced to be 96% that is more than any other tool used for broadcast marketing.