Category: Uncategorized

How to make a Sale

There is a lot of buzz about how to sell effectively. Some have just one goal – to close a deal, others say something from the top of their heads and hope their charm, talent, and knowledge of the product or service they are backing will get them the sale. Not to mention, a few even call a prospect repeatedly until they get an answer.

cloud based auto dialer

All the approaches mentioned above are wrong.

Here is how it should be done.

Find the appropriate prospect
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According to sales coach and author, Wendy Wiess, also popularly known as “the queen of cold calling” –
“Too many salespeople make basic mistakes early on. They need to dedicate more time to the process up front. Being fixated on the end result – closing the sale, they neglect the important initial steps. Focus on finding the fitting client for the product or service you are selling. If you are not talking to the qualified prospect, the chances of anyone turning into a customer, in the end, are very minimal. With the rise of Internet and all the resources the salesperson has now, they are expected to do all their homework before reaching out to a prospect. Look for a prospect whose profile matches that of your top 10 clients – those who buy a lot and do so more often.”

Reach out to the prospect
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As stated by Paul Castian, VP of Jedi Mastery at Castian Training Systems –
” A lot of salesperson research a prospect only once during the process. As businesses are moving with a speed of light, things change constantly. When salespeople gather information, they need to review it over and over again before reaching out to the client. You have to understand your audience prior to calling them and continue learning about them as you go along. Once you make that first call, find out their preferred way of communication, and use that throughout the rest of the process. “

What is important is when you reach out to the prospect; not just how you do it.

Adding to what Weiss suggested, she said, “Approach them before they are in the buying mode. Doing this will make you their trusted advisor. When they are ready to buy, you will be the first person to cross their mind.”

Meet the prospect
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Salespeople should call and ask for a face-to-face meeting, if possible. Schedule a phone call for in-depth discussion about how your product or service will help the prospect.

This is the part where most of the salesperson make mistake of focusing on making the sales. You can not rush from “Hello” to “Let’s close the deal.” There needs to be a discussion.

Use the time to build up a relationship and understand what a client wants or needs.

Make a Plan
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“Get some agreement from the prospect of what will happen next, at the end of the meeting as a lot of salespeople leave things very open,” Weiss says.

You need to ask them about meeting again, when the plan to have a decision with you, and set follow-up call accordingly.

Castian suggests giving yourself and the client some homework between the time you speak again. That will keep you on their mind.

Wait for their decision
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Don’t persistently hound your prospects, as they need some time to make the decision.

As per Castian, ” Don’t keep calling if they are not responding. Get creative. For example, send them a cookie saying ‘I want to take a bite out of your business.'”

After numerous failed attempt to get their response in various ways, just leave them a message.The message that you leave is very important. Leave it open. Many a times prospect call you back after you leave that message.

Be prepared for a “No”
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Find out why the prospect said No. Ask what went wrong. You need to know, why the sale did not happen, It may be bad timing, in that case, you can reach out again in future. Turn rejection into a learning experience.

Castian says, “The really good ones don’t consider ‘no’ as a door slammed shut for eternity. They view it as a ‘not now,’ and they find out why now isn’t a good time. When you ask, don’t make them feel like they are being put on trial. You don’t want them to shut down and get defensive. Be gentle.”

5 follow-up tips to get more customers and grow up your sales

Making a sale is not just about fancy presentations and calling prospects. For becoming an effective salesperson, you have to see beyond the initial needs through strategic follow-up and constant communication with customers.

Ringless Voicemail

You can fulfil your duties as a salesperson by doing just the bare minimum, but where is the fun in that. Give your sales career a boost by stepping out of your comfort zone and learning the art of follow-up.

So how strategic follow-ups can land you more customers and skyrocket your sales?

  1. Take Action

As a salesperson, you need to overcome the fear. Fear of the unknown. Fear of jumping the gun. Fear of rejection. The best remedy to overcome this fear is taking action in a positive way. You need to write that email, pick up the phone, put some effort and follow up your prospects. Doing this will put you in the right position to make that next big sale.

  1. Listen actively

Develop active listening skills as it will not only help you in providing a solution, but you will also be able to understand correctly what the person on the other end is trying to say. Between conversations, you may discover that the customer needs help in another area and this can kick-start a potential long term relationship if you can foster this in every follow-up call you make.

  1. Always clarify

During communication, people hear bits and pieces of information which then again is filtered out by the brain, opening up the conversation to countless different interpretations. Thus, while following up with every person by phone, make sure you write things down and later email that follow-up list to the client to confirm. Make it a habit so that you can cover yourself in cases where the client has an entirely different idea.

  1. Generate anticipation

Creating a level of excitement and anticipation with your contacts is one of the best ways to encourage sales. If the person is willing to accept a follow-up call, newsletter or an email in a specified time period, make sure you mention an “exclusive” offer or information that sparks curiosity. The idea here is to create something that speaks to the interest level of the targeted audience and follow through as promised.

  1. Use business etiquette

Being a salesperson, knowing when to follow-up with a customer is critical for making a sale. The general business rule is to follow-up by phone on the same business day. If following up by email, do so within 24 hours. Don’t wait up for more than 15 minutes to respond with a text. You can impress the other person with your speedy response and have a better chance of making a sale.

During your follow-ups, it is a good thing if you under promise and over deliver on your word.

Get past your fears onto a path of success by doing consistent follow-ups. Use LeadsRain’s Cloud-based predictive dialer service to increase the efficiency of your agents and decrease your contact center operational cost.

Voice Broadcasting Rises as a Dynamic Marketing Tool

Don’t you feel that Emails are now enough obsolete to be altered with some efficient technology..!!!

Have you ever worked with Voice Broadcasting?

cloud based voice broadcasting

It’s an amazing technology that can be proved as the most effective alternative to the Emails. Voice Broadcasting is ultimate solutions for conducting a victorious marketing campaign. It is also used for sending appointment reminders, confirmation emails, delivery notice, promotional ads, payment information, and conduct customer surveys.

Voice broadcasting boosts up the productivity of marketers and sales people to conduct marketing campaign on the personalized basis.

There are certain benefits which a company can attain by using voice broadcasting software; these benefits can be listed as follows-

  • Customized Promotion– Marketers can make a personalized list of target customers and reach them directly with promotional voicemails.
  • Manage Appointment- Upcoming events and appointments can be easily confirmed, changed and canceled with the help of this software.
  • Customers Surveys- Company can conduct an outbound customer survey to get feedbacks and information about customer satisfaction.
  • Send Notifications- Marketer can send notify customers about meetings, product updates, and offers by sending effective voicemails.
  • Sales of Inventory- Company can sell and buy inventory according to the survey and estimated demand.

Hence, it is inevitable that a firm can reduce costs, manage time and generate enormous leads as well as revenue with the help of voice broadcast software. Productivity can hike by increasing the efficiency of employees and accomplishing more work in less time. Cloud-based voice broadcasting software can make a process of voicemail broadcasting as easy as sending emails to the customers. You won’t need any kind of IT assistance or training for operating voicemail broadcasting system. You just have to properly record your voicemail and upload the list of the phone number and here you are set to go.

7 Important Guidelines for Ringless Voicemail Campaign (Part-2)

Ringless VoicemailWelcome to Part-2 of our blogging series- 7 Important Guidelines for creating successful Ringless Voicemail broadcasting Campaign. In the first part of this series, we gave you a glimpse of three guidelines that comprises of acquiring Ringless voicemail technology, targeting audience and obtaining your call-back number. In this blog, we’ll guide you to choose appropriate callbacks, plan your Call-to-Action and more. Let’s start here…

  1. Outline your Call-to-Action plan-

A well designed Call-to-Action can help to differentiate genuine call- backs and spam visits. Once you focus on the target audience, start contemplating the matters that recipient faces in that area. CTA should be invincible and easy-to-understand and complete. Beside this CTA should be cost effective too.

  1. Prepare your personalized Script-

Now it is time to move ahead and prepare and practice your personalized script. It should be noted that your message is less than 60 seconds. Among which most effective messages are estimated to be between 33 to 45 seconds. You have to practice it and keep it refining up to the mark of perfection. You can even take feedbacks from your colleagues.

The message should be merely informative and helpful to the customers. The main aim of Ringless Voicemail is that customers should feel that they are directly hearing from you.

  1. High-quality Audio record of your scripted message-

Use high-quality audio recording software on your computer. You can even do this with appropriate audio recording applications available on varied app stores. Record your message in the most generalized format so that it can be acceptable by ringless voicemail technology and you don’t have top waste your time in converting the format of your audio file.

  1. Complete you purchase documents-

Submit your order details and documents to voice broadcasting service provider and don’t forget to take receipts and transaction details of your order. Have bulk credits for generating more leads and call backs from the target audience.

That’s it!! You have victoriously completed your preparations for launching your voicemail marketing campaign by following these 7 simple guidelines.

How does cloud based auto dialer perk up your business?

Once upon a time, there was an era when hand written letters were sent to customers for communication purpose. Then telephone and handsets came into action, which had been proven as the most annoying and time-consuming means of marketing communication. But Smartphone altered the things like a wizard. Today, Smartphone sits at the apex of business marketing and highly utilized for business purpose. Probably in future, it would be really difficult to do any business without gizmos.

cloud based auto dialer

Apart from Gizmos, there is one more technology which boosts up the business and marketing activities. cloud based auto dialer turns the table of MarkTech with its robust and invincible functionalities. Nowadays various companies from distinct industries use an auto-dialing service that works through a customer contact list and reduce the efforts of the customers. So, calling agents are relieved from hand dialing each number. The potential users of the auto-dialer are increasing day by day with staggering activities of telemarketing and outbound sales calling.

There are lots of auto dialer systems available in the market, offering an extensive array of telemarketing solutions, hardware solutions, in-house VoIP, and different types of the auto dialer software. Here, the thing to be remarked is that which auto dialer services will go with your business.

The system you choose for your business should be completely reliable and cost effective. The system should consist of the following features-

  • The system should have potential to remain integrated with your existing system and API Technology.
  • It should elevate the productivity and profit margin of your business along with that it can guide you to promote your business with more effectiveness.
  • It should eliminate dead time using call drops with the help of hosted auto dialers.
  • Enhance b2b lead generation and capture maximum leads voice auto dialer.
  • It should comply with government regulations for auto phone calls while using auto dialer services.
  • It should be easy to understand and along with that, it should be cost-effective.

Not all cloud based auto dialer software is created similarly, but still, you can make the best choice for your business, simply by analyzing your requirements and getting help from the professional service providers.

Generate Enormous Leads with Appropriate Voice Broadcasting

cloud based auto dialerWhen you are using voice broadcasting as your expert marketing tools, you better get prepared outstanding business scenario.Usage of this exceptional technology can result in the super lead generation. There is a blot associated with Auto dialers, but smart marketer can attract customers with cloud based voice broadcasting.

Here, we are presenting some phenomenal outlines for creating an amazing voicemail broadcasting approach, right from the scratch. Ultimately, effective broadcasting strategy can simplify the process of leads generation and creates enormous leads but before that, you have to assure the following outlines-

  1. Create effectual voice broadcasting strategy.

Broadcasting strategy is similar to the conventional marketing strategy. Firstly, decide how you want to approach your customers and what kind of information you want to convey to them. Then, what are the features and value of your product and how it can affect the lives of the customers? Finally, come up with an appropriate plan clearly defining each step that has to be followed during the process.

  1. Select the relevant customer section you wish to cater to.

While preparing your broadcasting message the general perception of your target customers should be closely examined. For having a clear glance on customer behavior, you can have a general survey, where you can know about the things like timings when customers are more likely to answer your call and more. You can have research on what customers actually wants from your business. The process of message creation can be made easier by having a good amount of research.

  1. Prepare compact and informative message.

Your voicemail should be concise and easily understandable. For instance, it may include a three-tier strategy of the sales that is based on the problem, its effects and solutions. You need to represent your product as an ultimate solution to problems of your customers. So, voicemail should be designed in such manner that it covers all three points mentioned above. Further, the tone of voicemail should be pleasing, relaxed and friendly as it helps to get a positive response.

  1. Make sure that your business standards comply with FCC guidelines.

It is the most crucial approach to your voice broadcasting message. According to FCC guidelines, call recipients have an option to end corresponding calls and use Do Not Call (DNC) options. Even customers praise ethical and lawful businesses.

Hence, you are ready to launch your business to the new heights of recognition with the help of cloud based voice broadcasting. Find your voice broadcasting provider and start your digital marketing with this above-mentioned outlines. We want your business to shine, for more information contact us

Cloud Based Auto Dialer – Robust Companion of Your Digital Marketing Campaign

It’s already 2017 and probably you are planning your business and marketing strategy for the entire coming year. Don’t you?

But before you move further with your marketing plan don’t forget about including Digital marketing in your Plan. Digital marketing is the star of the marketing industry and it is far ample then your insight. Here, one outstanding marketing tactic evolves with the rise of Cloud-based Auto Dialers.

cloud based auto dialer

Auto Dialer’s cart comes along with various “Super Features”, which are very salutary for Digital Marketers and their team. Here, Super Features makes reference to assorted tools and aspects of Auto dialer system. These integrated features blaze a trail of productivity of sales team. Let’s count on some of the features of Auto Dialers-

  • The CTI (Computer Telephony Integration) consist of more automated features for the reliable use of auto dialers by sales reps. The CTI system connects the marketers or agents directly to the CRM (Customer Relationship Management) system and allows them to easily assess customer details.
  • Auto dialer modestly increases the number of calls that each sales rep can make per day. It triples the amount of contact made in a single day and in addition to that it also eliminates slow manual dialing practices.
  • Another hook up of auto dialers is Lead Nurturing Technology by enhancing the leads into customers. These options are customized in the interface of the auto-dialers system, involving crucial activities like email, fax, and voice messaging.
  • Further, it allows sales reps to conduct various activities at the same time. For instance, it is surveyed that 80% companies put their maximum efforts in selling and auto dialers elevate the sales activities by aroused multitasking.

Therefore, it won’t be wrong to say that Cloud Based Auto Dialer is robust companions of the Digital marketing campaigns of the company. Marketers should note it as the most important course of action towards their target customers as it provides intelligent and time-sensitive solutions to the callers and sales agents.

For more information about how Cloud based Auto Dialer, Voice Broadcasting, Call Center Software, Cloud based Auto Dialer and Hosted IVR may work for your small business, visit the LeadsRain.com