Month: December 2017

Cloud based Bulk Text Messaging: A Power-laden, super-pack of 160 characters

The response rate of an average bulk SMS campaign is 63%, and that of email marketing is 23%. This makes Bulk Text Messaging services a targeting tool that is 2.73 times more efficient than Email marketing.

Cloud Based Bulk Text Messaging

Almost 99% of people have their mobile phones in close proximity this leads to an elevated rate of open rates of text messages as they do not come in masses as emails and clog up the notification bar nor does it require an internet connection to be delivered. According to one, open research rates of a median bulk text message campaign is as high as 90%.

No matter what type and size of your business maybe, Bulk SMS Text Messaging is one of the best targeting methods to reach out to new leads, prospects and old customers, for giving out information regarding daily promotional updates, essential reminders, confirmations, and alerts.

Our cloud-based Bulk Text Messaging services will provide your best message deliverance in the quickest of time.

Here are some of our valued customers’ text messaging templates that filtered out by our sales team with regards to the ones that gave better CRO and moved customers further across the funnel.

Insurance

Important Reminder

Hello, your payment is overdue we would want you to contact us urgently at xxxx 123 1234. To review your policy go to our website or our office at Hudson street.

Finance

Due Date Reminder

Your bill payment is due by 2 days, please pay amount: $1000 before 4/5/17. You can pay the amount at our website. For more info call on xxx 123 1237.

Automotive

Offer Updates

ABC Garage Offers you a free Car wash on purchase of only $11.99 automobile accessories. Offer applicable on all the branches.

Retargeting

[Name of the car a person has looked up for] is now exclusively available at PRF Showrooms near you and across New Jersey. Visit our website to see the variants available and call us xxxx 123 1234 to book a test drive today!

Fitness Industry

Inaugural Offer

ABC Gym has now opened a new space in your area. Located on 7th floor, we provide you class-apart equipment’s with all pouring natural light. Includes an outdoor cafe too. Introductory offer: 40% off on 6 months of membership. To know more call us on XXX 123 1234

Generic Alert

ABC Fitness: Hello dear customer, Gym would be open only in morning hours 5 am to 11 am from 24th – 31st of December. Merry Christmas and a Happy 2018. Cheers!

Politics

Broadcasting Nationwide

Thank you for voting the Republican Party, we shall be the change we want to see.

Informative Civic Alert

Join president-elect at Town square, street 52 today to hear him talk about issues like women empowerment and civil rights from 5 PM.

Real Estate

Reminder

Axy Green Meadows is ready with a sample fully furnished condo. Contact our person to answer all your questions on xxx 123 1234.

Travel

Offer updates

Get 1 day with 2 days free on this holiday season with ABC Tours and travels in lavish ABC Resort. Call xxx 123 1234 to know more.

Retargeting

We know you loved travelling with us across Alps last summer, this year we have included paragliding and scuba diving in our package with the same amount you paid last year. xxx 123 1234 to know more and visit our website to see full details and the itinerary.

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How can icebreakers keep your prospects from hanging up your cold calls?

Cold Call

The problem…

Have you ever wondered that there’s something wrong with your telesales script or rather the way it is framed? That, even after revising and customizing it time and again, your prospects when cold-called wouldn’t move further the sales funnel, that is to say, they wouldn’t give you the desired response?

And we know that hitting a dead end as such could be frustrating.

Let me tell you, that first of all I understand you as I and my team have faced similar situations. Situations that are omnipresent in all sales and telemarketing cubicles and sectors.

The solution…

And how we got out of it, you ask? The first thing that you as a sales exec or rep should do is to stop–the incessant torrent of asking questions and deducing conclusions (good or bad) from what’s happening as you have already done that. Accept that there’s something wrong and that there is nothing wrong with being wrong.

With this, you will now be capable of acting productively. Do some research on sales enablement optimization and apply those to yourself and your team. I have posted a series of sales enablement blogs, and that will help you to redesign the operational functionality of your team as well as their core morals: Why sales enablement in the first placeKey benefits of sales enablement and How we at leadsrain do sales enablement?

The instant solution…

One of the proactive techniques I introduced and also refer to other salespeople is to use icebreakers vividly. You could use well though ice-breakers to make the first 15 to 30 seconds intriguing which would lead your prospects to be more attentive state of mind later on.

Use a little tongue-in-cheek benign humor, bringing a smile or a chuckle on the face of your customer is a big win too. Now let’s see some of the examples of cold calling wherein icebreakers are used by telemarketers of my customers.

Examples…

The blatant truth is witty and funny (at times) but make sure not to overdo it.

“Hey Tiffany we take well care of our customers, we know they have a life to attend, so we only make calls on weekends, would you like to talk about the so and so product, it’s an upgrade to what you bought from us three months ago…”

A cold call is obviously unexpected and may cause general annoyance if not indifference. Also if you were to call for rebuttal of leads there might be more than just mere annoyance.

“Hey Jeff, I know you’re busy but before you hang up on me, just let me tell you the most important thing, and that is I hate when you hang up on me…”

Be human, act empathetically make them feel connected

“Ah it’s almost Thanksgiving, and this warm atmosphere makes us miss you so much, would you like to have a little chat about your experience with our service?”

Do some research about your prospect’s profile on social media accounts, and break the ice accordingly. E.g.,

“How are you Jeffries, I see you got promoted to Sr. Data Analyst on your social media account, would you like to see new condos in Georgetown, I have picked up three properties with your lovely landscape in proximity to your previously bought property with us. Would you like to know more about it?”

The takeaway points… 

– Find a context that is mutually (un)important to break the ice with – like weather, festival going on if any, time of the week, certain news, etc.

– Be involved, most importantly appear so.

– Speak truth bluntly as to make it funny and witty (Don’t overdo it.)

– Don’t sound like you’re a robot. Sound alive.

– Always greet them with their name.

– Stay updated with the information they share on their social media accounts.

We at LeadsRain focus on the efficiency of our customer support team just as me we do on our services. We are an all-inclusive cloud-based, contact service solution provider, proffering services like hosted cloud-based predictive dialer, hosted IVR, voice broadcasting and bulk text messaging.

To know more about us reach us out on 844-ON-CLOUD or drop us an email at support@leadsrain.com and we will take care of the rest.

Why Ringless Voicemail works best for Insurance Agencies?

The relation between an insurance company and its customers are meant to be closely-knit. These mutually grooming relationships are not short-lived and most of the times span across generations. One can only imagine the kind of customer relationship management this core functionality of insurance companies necessitate.

Why is Ringless Voicemail best for Insurance Agencies

Insurance telemarketers need to notify their existing customers and prospects about their proactive deals, updates about policies, etc. to a vast number of people. And one could use many retargeting methods for the same.

One could send Emails, ring them on their landline phones, use robocalls, use TV and Print Advertising, etc. But not all of these are viable regarding cost, time and results.

For, eg, An insurance company telemarketer rings a particular prospect on his/her landline number to give new updates. Now, if the later hasn’t signed in with their phone numbers online or given any offline consensual input as such, this delivered message would go to spam directly. That would be the best case scenario and the worst case: law-suits being filed against the company. Furthermore, Print and TV media do work moderately but are plain expensive. And robocalls are simply not FCC and TCPA compliant.

So here what we are looking for is the most cost-effective, long-term approach giving the maximum number of conversion rates.

Insurance agents across the world have found Ringless Voicemail Services the most effective cloud-based tool to enhance their business with an increase in customer loyalty and conversion rates.

Ringless Voicemails are not expensive and time-consuming as one can send as many voicemails as they desire in a matter of a minutes. More than anything they are non-intrusive as they do not ring the phones of the customers and surprise or annoy them at any given time. They silently drop the message straight-to-voicemail of the customer. Another advantage of that is, a customer can listen to the sent message when they choose to, and thus the desired message gets assigned to them in the most profound way possible.

Ringless Voicemail comes under the tag of information services hence it is completely in compliance with the rules and regulation of TCPA, FCC, and DNC.

LeadsRain has by far served with their Ringless Voicemails to many leading Insurance companies globally. We also at request provide guidance regarding sample RVM scripts as per need. To see some of our hand-picked RVM examples continue reading here.