Month: February 2017

5 amazing benefits of Cloud based predictive dialers

Nowadays, companies escort advanced and expensive telemarketing technology to their business in order to accomplish marketing and sales activities like cold-calling, customer support system and inside sales. But there are only a few organizations that implement this technology in a perfect manner. Most of the companies acquire manual dialing systems for their calling purpose. Under such system, representatives have to manually dial up each and every number from the customer contact directory. Among these calls, there are very fewer calls which responses properly, hence, a number of productive calls made every day is very less.

What if I tell you that there is one technology which can solve these problems along with increasing your agent’s the calling efficiency. Cloud Based Predictive Dialer invaded market a few years ago, so, handful businesses are settled with this new-gen technology for empowering their digital marketing technology.

cloud based predictive dialer

Let us now discuss some important benefits of using a cloud based predictive dialer for business organization-

  1. Predictive dialers are smart devices that use databases for organizing and managing the clients’ data in order to handle and record relevant calling data. It differentiates calling categories like previous calls, dialed calls, busy calls, DND numbers, etc.
  2. It can allocate calls to available agents. Thereby each agent is equally assigned with work and is competent to handle any call. The productivity of the calling representative is eventually increased.
  3. Contact centers are highly benefited by this technology; it helps to deal with inbound customer services and outbound sales call simultaneously by blending calls.
  4. The combined system of automated call distribution and predictive dialers can keep callers on waiting when all call executives are busy, further it can also send a voice message to callers.
  5. One of the major advantages of this auto-dialer is its cost- effectiveness. You can save the cost of PBX System and operator for maintaining the call logs manually or route calls to different agents.

Still wondering whether to install predictive dialer or not? Now it’s time for action, so, stop delaying and set up Cloud Based Predictive Dialer immediately. It would definitely ensure you high returns on your investments. Along with that it will also retain your customers and generate higher leads for sales. It is estimated that after investment in predictive dialers cost can be easily covered in the next three months of the investments.

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How does cloud based auto dialer perk up your business?

Once upon a time, there was an era when hand written letters were sent to customers for communication purpose. Then telephone and handsets came into action, which had been proven as the most annoying and time-consuming means of marketing communication. But Smartphone altered the things like a wizard. Today, Smartphone sits at the apex of business marketing and highly utilized for business purpose. Probably in future, it would be really difficult to do any business without gizmos.

cloud based auto dialer

Apart from Gizmos, there is one more technology which boosts up the business and marketing activities. cloud based auto dialer turns the table of MarkTech with its robust and invincible functionalities. Nowadays various companies from distinct industries use an auto-dialing service that works through a customer contact list and reduce the efforts of the customers. So, calling agents are relieved from hand dialing each number. The potential users of the auto-dialer are increasing day by day with staggering activities of telemarketing and outbound sales calling.

There are lots of auto dialer systems available in the market, offering an extensive array of telemarketing solutions, hardware solutions, in-house VoIP, and different types of the auto dialer software. Here, the thing to be remarked is that which auto dialer services will go with your business.

The system you choose for your business should be completely reliable and cost effective. The system should consist of the following features-

  • The system should have potential to remain integrated with your existing system and API Technology.
  • It should elevate the productivity and profit margin of your business along with that it can guide you to promote your business with more effectiveness.
  • It should eliminate dead time using call drops with the help of hosted auto dialers.
  • Enhance b2b lead generation and capture maximum leads voice auto dialer.
  • It should comply with government regulations for auto phone calls while using auto dialer services.
  • It should be easy to understand and along with that, it should be cost-effective.

Not all cloud based auto dialer software is created similarly, but still, you can make the best choice for your business, simply by analyzing your requirements and getting help from the professional service providers.