Month: December 2016

How Predictive Dialers Accelerates Sales of the Contact Centers

cloud based predictive dialerIn this tech-gen world, companies are entailed to adopt every new technology to accelerate their sales. The Predictive Dialer Software is widely used in the business of contact centers. The predictive dialer is an automated system which filters the contact numbers and operates activities like automated dialing, CRM call recording, smart voicemail management, etc.

Basically, the predictive dialer is outbound call processing software designed to manage a high level of customer relationships and increase the working efficiency of the calling agents. It is estimated that predictive dialers increase the productivity of the contact centers automatically by 500% in the first year of its installation.

Let’s see how predictive dialers accelerates sales of the contact centers-

  1. Boost the efficiency of the Agents:

With the help of artificial intelligence, predictive dialer foretells the availability of the agent for handling the call and adjusts the dialing rate according to the availability.

  1. Leads Management:

It record, manage and track the prospective customers. Further, it also helps in the marketing campaign and customer inquiry. Important leads are contacted and saved for follow ups.

  1. Increase ROI:

SIP Predictive dialer system increases per day calling rate and this is how the efficiency of the agent is increased. It takes approximately 1 yr. for the business contact center to increase its ROI.

  1. Real-time management solutions:

It provides real-time call statistics, records and monitor performances for management usage. It helps to track agent’s performance and detect useless numbers.

These are few things of the big story, here; installation of predictive dialer software comes along with many other benefits which can help contact center business to increase its sales activities. Thus it can be said that predictive dialers not only increases the efficiency of the sales agent but also advances the working of distinctive marketing tactics for business.

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Boost up your digital marketing with cloud-based voice broadcasting

cloud based voice broadcastingYesterday, I received a voice broadcast in my office voicemail box from one of the call center, it was promoting some IT products but eventually, it made me think about the voice mail broadcasting and that how it works.

Generally, we believe that voice broadcasting is all annoying and invasive technology. But sometimes it’s not as annoying as we think and you know what, it transfer information in a very appropriate way. Marketers target the customers of their interest and send voicemails to them so that they can easily promote their products in front of target customers.

Let us see it in little more details.

Cloud-based voice broadcasting is software which is specially designed for sales, marketing, and customer support department in order to manage, measure, and automate customer care conversations.

Marketing, sales and customer care departments are adapted to work with this software on a daily basis as it operates the marketing activities like calling, tracking, and monitoring, managing, routing, recording and reporting phone conversation. It also helps to analyze the sales reports with its big range of analytical tools.

Where does voice broadcasting is used?

  • Market research
  • Public announcement
  • Informational calls
  • Business marketing of the products or services
  • Conducting polls
  • Load testing phone system

Which are the widely used functions of the voice broadcasting?

  1. Hosted IVR-

Interactive voice response is a cloud-based technology that allows computers to communicate with humans with the help of DTMF tones and artificial voice. IVR auto-attends the answer, qualify and guide the callers towards the solution of their query.

  1. Voice- broadcasting-

It broadcasts the telephonic voice message to large number call recipients without an interference of the call agents. This system is generally used for promoting events, appointment reminders, delivery confirmations, order and reorder, reminders for receivable collections, and more.

  1. Integration of API-

It helps to integrate the protocols that intend to communicate with each other.

  1. Software analytics-

It helps the software practitioners to get analytical data for the completing different types of task.

Voicemail broadcasting is developing with rapidity and along with time it is establishing itself as a vast arena for the purpose of distinguished marketing. The voicemail listen rate is traced to be 96% that is more than any other tool used for broadcast marketing.

Ringless Voicemail –Behind the Pro-Salesperson of the Company

You may definitely need the pro-salesperson if your business excessively depends on the sales. Right!

Here, Ringless Voicemail technology can reinforce the activities of your salesperson and turn him into a pro and results can be accumulated without annoying customers.

Let’s see more about it.

Ringless voicemail adds advantage over automated outbound calling system and serves you with impactful marketing. The voicemail is directly dropped in the voicemail box of targeted people. So, it helps marketers to reach public without annoying them.

The best thing about it is that it doesn’t disturb people and they can easily reach it and hear it from their voicemail box whenever they want. Advanced telecommunication and digital marketing services had set up the all new voicemail system to avoid the automated outbound telemarketing call.

There is more than enough reason why you should go for ringless voicemail instead of robocalls or outbound telemarketing –

  • No disturbance and interruptions
  • The recipients can listen to the voicemail as per their conveniences
  • The probability of reply from the recipient increases
  • A large number of people can be reached at the same time
  • Messages are prepared professionally according to its purpose
  • There is no cold calling
  • A text message can be coupled with voicemail
  • Eventually, there is no call made so it doesn’t annoy or disturb recipient in any way

Ringless Voicemail ServicesVoicemail drop software consists of the system which can become your potential salesperson who will professionally communicate your message to people. Although it is not a conventional phone call, but hold the potential technology to find the phone numbers from the interface of your computer and drops voicemail just in few simple steps.

The success rate of reaching mobile phones with ringless voice broadcasting is 85%. It consists of no ring, no disturbance, no interruption and only notification. It’s an automated system, so you don’t need to hassle around it to make it work for you.

It is crucial for digital marketing as it provides the easiest way to send a message to targeted customers. It has proved to be the heart of marketing campaigns all around the world. You can easily send invitations and information about innovation or offers that company has grappled along with 100% TCPA, FCC, & CRTC complaint essentials.

Revolutionize your Marketing Campaign with Ringless Voicemail Technology

Ringless Voicemail ServicesIf you are in any kind of marketing business and your business totally depends on the sales then you definitely need a salesperson who can give the optimum results.

Here, your pertinent salesperson is all time singing Ringless Voicemail technology, which can assure you with the results without annoying your customers.

Let’s see more about it.

Ringless voicemail adds advantage over automated outbound calling system and serves you with impactful marketing. As there are no disturbance and interruption in the voicemail marketing, the voicemails are playing major roles nowadays in the marketing field. The ringless voicemail is dropped in the voicemail box of targeted people. It helps marketers to reach public without disturbing them.

The best thing about it is that it doesn’t disturb people by ringing and a person can reach it and hear it from their voicemail box. It allows people to reach voicemail box and approach to the voicemail as per their time. Advanced telecommunication services had set up the all new voicemail system to avoid the automated outbound telemarketing call.

There is more than enough reason why you should go for ringless voicemail instead of robocalls or outbound telemarketing –

  • No disturbance and interruptions
  • The recipients can listen to the voicemail as per their conveniences
  • The probability of reply from the recipient increases
  • A large number of people can be reached at the same time
  • Messages are prepared professionally according to its purpose
  • There is no cold calling
  • A text message can be coupled with voicemail
  • Eventually, there is no call made so it doesn’t annoy or disturb recipient in any way

Ringless voicemail is the system which can become your potential salesperson who will professionally communicate your message to people. Although it is not a conventional phone call, it finds the phone numbers from the interface of your computer and drops voicemail just in few simple steps.

The success rate of reaching mobile phones with Ringless Voicemail is 85%. It consists of no ring, no disturbance, no interruption and only notification. It’s an automated system, so you don’t need to hassle around it to make it work for you.

It is crucial for marketing as it provides the easiest way to send a message to your targeted customers. It has proved to be the heart of marketing campaigns; you can easily send invitations and information about innovation or offers that company has grappled.