Need of Virtual PBX Service

Today more and more businesses are using virtual PBX service for your business instead of a physical phone system. Taking into account all the features and benefits of a hosted PBX service, it certainly makes sense to use a hosted phone service instead of a real one. A virtual phone system can add more functionality to the system of communication that will help you do business in the most modern and smarter. Traditional phone systems are gradually disappearing, while more and more companies are opting to go virtual. Today is the time and age for virtual PBX service and we will discuss its advantages over a traditional PBX system:


Undoubtedly, it can be concluded that virtual PBX service is more profitable, especially when compared with a traditional PBX. No need any hardware, software or installation. It also does not need any dedicated telephone connection. Can be used with any existing telephone connections – cell phone, office phone or home phone. It is hosted by a service provider, much like a website, but you can manage yourself according to your needs.

No space

As its name suggests, is a virtual PBX service. Just have a physical existence. You do not need a room full of people who are working just to make sure that the plant works well. You save a huge cost and also help in saving workspace, which can be very important, especially for a small business that operates from a small office. Moreover, it also eliminates the need for a fax machine that would occupy considerable space in any office. With a virtual PBX, you can send and receive faxes without a fax machine.

Virtual Fax

A very important feature of a virtual PBX service – which lets you send and receive faxes through an online interface that eliminates the need for a fax machine in a modern office. Virtual fax or online fax is fast and convenient than regular fax and profitable at the same time. Do you need a scanner, telephone connection or bundles of documents for sending and receiving faxes. Can be used with any device with an Internet connection as a tablet, smartphone, etc. allows you to send and receive faxes from anywhere and at any time.

Virtual Office Assistant

The virtual office assistant is another important characteristic of a virtual PBX service. It welcomes all your calls 24 hours a day, 7 days a week. The auto attendant or automated receptionist also lets you edit its content according to the hours of operation, season and festival or need for re-recording at any time they need. The automated attendant functions without human intervention and can be absolutely sure about the calls received after hours or during weekends. It is also possible to format the plant so that calls to phone numbers according to the default date and time.

Some facilities

Other important features of a virtual PBX service include voicemail, advanced call forwarding, and the ability to use features such as Do Not Disturb. It also allows the use of a toll free number to make a business more attractive to current and potential customers.

For more information about how Voice Broadcasting SoftwareCloud based Predictive Dialer, call center management software, Hosted PBX, Cloud PBX and Hosted IVR may work for your small business, visit the

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