Rising unemployment and sinking consumer confidence affects business to business companies, like any other. Slouching In these economic times, all businesses have to find new ways to reach their target audience.
An inefficient business can still make a profit in a good economy, but a recession can painfully highlight all areas that fail in a company. One of them is manually dialing sales leads instead of automating the process using an auto dialer.
An inside sales call center that sales professionals manually dial all numbers can sometimes work reasonably well when a higher percentage of contacts convert into customers. In a call center typical well-managed B2B sales professional whose primary responsibility is to lead generation, you can expect to make 40 or 50 calls each workday. That if I was dialing manually. Once these switches sales professionals use a dialing you can expect to be making 170-350 calls each workday.
An auto dialer works this way: First, the marker has a contact list of wires loaded in the database. The auto dialer then automatically places a call to each number in the list. Once dialed, the call is routed through a sales agent available to take the call as the call is ringing. If the call is busy or no answer, the system of marker can be used to send fax, voice mail or email. In doing all this, auto dialers not only reduce the loss of time spent manually dialing, but also eliminate much of the waste of time spent dealing with busy signals and voice messaging systems.
A hosted auto dialer solution adds even more value to this system. By hiring a hosted auto dialer provider the maintenance, development and tuning marker complete with the host company. Furthermore, no software needs to be downloaded on computers. Instead, the dialer software is accessed via the Internet. This enables sales professionals to work from anywhere with a phone and a PC connected to the Internet. A hosted solution works with any hardware marker of a call center is currently using.
Inside sales operations can continue to grow in difficult economic recession, but it is used only when the smart phone technology. An auto dialer is a solution that eliminates much of the wasted time in call centers.