The hot hosted predictive dialer, auto dialer and cold calling is so last decade! The hosted predictive dialer is changing the telemarketing industry. The days of the months of waiting for a T1 that turned up are over. The costs are much lower, with no long term contracts, no phone providers needed for office wiring. Best of all agents can work from home.
All you need is a computer and an Internet connection, a DSL or cable and could realistically start dialing today. A hosted predictive dialer is a computerized system, organized by the company dial that automatically dials batches of telephone numbers for phone to connect to a live agent or telemarketer.
Technology has changed dramatically in recent years. The basic auto dialer automatically dials telephone numbers lists of telemarketers who are waiting for a call. The hosted predictive dialer has algorithms in place to predict the number of lines needed to call to get a live person to talk to the telemarketer.
The hosted predictive dialing algorithms are able to detect busy phone numbers, fax machines, answering machines, disconnected numbers and connects answers. It not only living people who expect call center agents. This will release the call center agents to lose valuable time dealing with bad calls, ringing tones, busy and no answer.
Auto Dialer algorithms automatically Hosted make adjustments based on phone list provided by the call center. A customer who has a list with a bunch of numbers disconnected, will the number of lines automatically turned. A customer who has a list with a high-speed connection will automatically use fewer lines and not have customers waiting. The host marker is automatically set to avoid the abandonment of calls. The federal government has specific rules about the% of calls that are allowed to be abandoned.
The hosted predictive dialer system is similar to a virtual voice transmission that is used to make automated calls to non-profit, political and B2B marketing. The price for a hosted dialer system cost less than $ 200 per month for each agent and the call center will call disposition and information.